Shipping & Returns Policy
We offer delivery service seven days a week. The standard delivery times are:
3) 09:00-14:00 & 17:00-21:00
If you wish to deliver your order at a different time please contact us. Orders are only delivered after telephone arrangement with the recipient to ensure he/she will be home to accept the delivery.
If the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery. If the recipient's address is incorrect and delivery was attempted to the address, the customer assumes responsibility for the entire purchase.
Therefore, If we are unable to proceed with your order, we are obliged to inform the customer within a day.
During peak periods, we advise customers to place orders one day before.
* (extra charges do not apply but there is a minimum order amount.)